Aqua Guard Water Purifier
1st Service

I has purchased Aqua Guard Water purifier form Eureka Forbes, Amritsar office almost seven months back. As per the Marketing person who had installed the system had told me that 1st service will be done after six month but nobody turned up. Almost a week back I had informed the office for the service and the employee of the company Mr Baljinder Singh ahd contached me for the service and had told me that the service will be done on12th April 08 .I had also given him the details of how to reach my residence but he did not turn up. Today ie 16th April 08 I hdd words with Mr Baljinder Singh regarding my complaint and he told me that he could not locate my home which i do nt agree.

When i told him that I am going to lodge a complaint with you company for not doing the service he had misbehaved with me using hard words stating that you if you want to lodge the complaint you lodge it rather than feeling sorry for not getting the service done.

You are kindly requested to look into the matter and get my service done on priority and also take appropriate action aganist your employee for misbehaving with your esteemed customer because this type of behavoiur will only weaken your customer base.

Thanks and Regards

Amrik Singh

09216161126

Company: Aqua Guard Water Purifier
Country: India

  <     >