Htc
Unprofessional service by HTC Taipan Service Center staff

Hi,

On Saturday March 20th I gave my HTC Touch2 phone to the HTC Taipan, Borivali, Mumbai service center following the non-functioning of the touch screen after 1 year of purchase. I was told by the service center staff that the mobile will be ready on Tuesday March 23. I have been calling since then to find out the status of the repair of my phone. I got to know that some shifting is going on due to which no status can be given. I have tried calling atleast 15 times at the service center bu not updates provided. Every time I call, some new person will pick up the phone and tell me that we will call you back.

This is ridiculous and call for a serious legal action. It is highly unacceptable that a customer has to call so many times and get no updates.

Company: Htc
Country: India
State: Maharashtra
City: Mumbai Suburban

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