Nokia 3710fold
Want replacement of model

REQUEST FOR KINDLY REPLACE THIS MODEL I M LITTLE DISAPPOINTED

PLEASE HELP

Mam,

Sorry! The handset model cannot be changed.

Regards,

Nokia Care.

m: Jasmine Sawhney [mailto: jasmines@hdfc.com]

Sent: Wednesday, August 11 11:10 AM

To: panna_aia.commbala@nokiacareind

Subject: RE: query for job sheet no. 189433527/100804/20

Dear Mam/Sir

Thanks for your revert, but i just want to confirm either i can change this model with some other handset as i m highly disappointed with this handset since it was a newly launched model, i doubt it may create problem again.

Please confirm...

Thanks & regards

Jasmine

From: "panna_aia.commbala@nokiacareind"

To: "'Jasmine Sawhney'"

Date: 08/11 09:44 AM

Subject: RE: query for job sheet no. 189433527/100804/20

Dear Nokia Customer,

The status of your handset is awaiting swap. A swap handset will be issued to you very soon. Thanks for your kind cooperation and support.

Regards,

Nokia Care Centre.

Ambala Cantt.

From: Jasmine Sawhney [mailto: jasmines@hdfc.com]

Sent: Tuesday, August 10 1:54 PM

To: panna_ambala@nokiacareindia.com

Subject: Fw: query for job sheet no. 189433527/100804/20

Please reply urgent...

&-- Forwarded by Jasmine Sawhney/HLSIL/Chandigarh/HDFC on 08/10 01:53 PM &--

From: Jasmine Sawhney/HLSIL/Chandigarh/HDFC

To: panna_ambala@nokiacareindia.com

Date: 08/09 05:49 PM

Subject: query for job sheet no. 189433527/100804/20

Dear Sir/Mam

I had purchased nokia 3710 Fold on 1st july'10 but it created problem as all dialed, received & missed calls are not getting deleted and showing invalid selection on screen also many of my contacts saved in mobile phone got deleted itself. I had registered my complaint at Ambala Nokia care

Please confirm the status of Job Sheet No. 189433527/100804/20 (ESN / IMEI NO. 356934036728863)

As i checked up the status online it showed job closed. I had submitted my handset to your nokia care branch, sadar bazar Ambala Cantt on 4th Aug '10

yet i havn't received any revert in concern to that.

I m almost handicap without my handset, as your branch executive had issued me the standby handset and it is almost for a blind person its key pad is totally clear not even a single alphabet can be viewed on that and another the screen is damaged n when i asked to exchange they replied, all standby sets are alike.

So please consider and revert. Need instant help

Thanks & regards

Jasmine

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Company: Nokia 3710fold
Country: India

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