Idea
Online recharge of 200rs they deducted for internet service

My no is 9603855985- using http://www.ideacellular.com i recharged 200rs. but i got internet service.

In their website they did not provide valuable mandatory vochure and offer information they did not provided.

My intention is recharge 200 rs top up. But In their website they did not provided information, just they given online recharge button, so clicked the button it asked for the amount for recharge, so i entered 200 rs and entered my bank details. but i received the offer3G internet service, which is i do not need. and mobile also does not having 3G facility. i expected a top up recharge. finally i did not get single paise recharge.

i immediately called to the customer executive and asked for convert to top up. they told it is not possible.

They want to confuse consumers intentionally... so they did not provided their offers in their website. with out adding single paise and with un used internet service attached to me.

thanks

please take some necessary action. regarding my complaint.. and i am very highly thankful to you.. take any action... at least any another consumer will not face this problem.

please take action :-1.to mention all their offers and vochure inforamtion in their website 2. if possible provide my amount 200rs convert to top up recharge.

they are not changing the website means... they intentionally mis guiding the consumers.

Company: Idea
Country: India
State: Andhra Pradesh

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