IFB Appliances
Issue Gift Voucher (Paid) which doesnt work
- 09-07-2010
- 254
Electronics and household app.
I participated in "Bid and Win" scheme of IFB Industries, by paying Rs 500. I didnt win, and as was stipulated they issued me a Gift Voucher (GV) with variable value for different purposes. One such purpose was Online Purchase of Microwave Oven where they offered a discount of Rs 2500.
Now the plight starts. I logged in, and bought Rotisserie oven, and when i put in the GV code it was invalid. I called half a dozen times the Customer Service, and every time they would give a different explanation.
I was asked to contact Marketing manager who expressed complete ignorance...
The modus operandi is quite clear: collect a small sum of Rs 500 from hundreds of people, since the amount is small not many would follow up, and they could pocket a clean but tainted profit...
Beware!!
Dr. Tejinder Singh Rawal
Company: IFB Appliances
Country: India