IFB
No repair and no sevice

This is to inform you that i am very disappointed with the sevices of IFB. i have taken AMC of Rs 7000, but to no avail. The problems are as follows:

1) the machine starts before the door is closed, the timer does not work.

2) the machine is very noisy and vibrates very badly

3) the water does not become hot in the machine

4) the technicians never turn up on the given time and do not answer the calls.

5) i had requested for the machine to be taken to workshop for repair about ten days back but they assured me that they will come and solve the problem but no one have shown up till date.

6) If and when they answer, they assure that they will come and solve the problem but they never come on the given date and time and the problem is always unsolved.

The AMC service offered is worst I have ever seen. They simply dont attend calls and and keep the mobile switched off. this kind of attitude is not acceptable. I have been using the machine since 18 years and i am fed up now with the problems i am facing everyday

Company: IFB
Country: India
State: Bihar

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