IFB
Not getting AMC support

Dear Sir / Ma'am,

1. Refer to telephonic complaint no 5064945 dated 07 Sep 10 regarding AMC support on 7 kg Digital washing machine. Repeated talking to customer care, Branch Co-ordinator, Branch Manager etc etc TO-DATE ie 22 Sep hasn't worked. At least 20 calls have been made to different people which include Mr Bhatnagar, Mr Vikas etc but no-one seems to be interested in AMC support.

2. DOOR NOT OPENING. CLOTHES ARE STUCK INSIDE THE MACHINE SINCE 07 SEP 10 AND GETTING SPOILT. REQUIRED TO BE URGENTLY OPENED.

NOT LOOKING FOR RESOLUTION OF THE PROBLEM AT THIS POINT IN TIME.

JUST WANT THE DOOR TO BE OPENED, SO THAT CLOTHES CAN BE TAKEN OUT.

Company: IFB
Country: India
State: Haryana
City: Gurgaon

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