IFB Elena Washing Machine
No service during AMC

I had taken an AMC for Elena automatic washing machine of IFB on Dec 1st 2011. Unfortunately the machine started making lot of sound within 2 weeks and i asked the service representative to visit us. only after 2 weeks does the service guy come and tells me that some particular part has to be changed and is currently not available with them. Since then i have called the helpline no., the service centre's no., the area manager service's no. innumerable times but all in vain. the machine is dead now for more than 40 days and still no one has come to repair it.

The service centre is FREEZE INDIA ENGINEERS, SA ROAD, COCHIN-20. My receipt no. is 941 dt 01.12.11

Company: IFB Elena Washing Machine
Country: India
State: Kerala
City: Ernakulam

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