IFB MICROWAVE
Not heating

I filed a complaint against my microwave on 20 th nov or 21 st nov. The tecnician came to my house on 24 th nov n told me that the megacavity i.e. the heating device is not working and the bulb has fused. since my microwave is under 3 year warranty and only 2 years have expired the megacavity will be replaced free of cost and the bulb will be charged at 258 Rs. with a service charge of 167Rs.

I agreed to the conditions and asked him when will this be finally repaired.

He advised in a day or two the same shall be done.

10 days passed by approx. and i did not hear from IFB i complained again in the call center and they told me i will hear soon from an IFB tecnician.

again a week approx. has passed and nobody has come to attend my complaint.

my complaint no. is 7670395 and my customer id is 1241133.

i purchased the microwave on 15.12.09 from Mahajan electronics New Delhi under bill no. 24285.

please advise when will my complaint be heard.

Company: IFB MICROWAVE
Country: India
State: Haryana
City: Faridabad

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