IFB SENORITA DX
NO PROPER RESPONSE
- 12-10-2009
- 107
Electronics and household app.
COMPLAINT NO. 3706372 dated 4.11.2009
The complaint was attended by the service engineer on 5.11.2009 and was referred for the mother board replacement and said that it would take nearly a week for the replacement as the board has to come from the head office. But it has been 5 weeks since then and there is no proper response even after plenty calls from our side. Each time a blame excuse is being given saying that the board hasnt arrived from the head office.
Me being a working woman find it extremely difficult and body tiring to wash the cloths in this monsoon season. And i also feel that the response is GENDER-BIASED. I greatly repent for having purchased your product. AND TO OUR NOTE THE WASHING MACHINE IS UNDER WARRANTY ONLY.
I NEED AN IMMEDIATE SOLUTION FOR THIS PROBLEM WITHOUT ANY FURTHER STUPID EXCUSES.
Company: IFB SENORITA DX
Country: India