IFB WASHING MACHINE
Need to replace drum - machine under warranty

I reported a complaint to ifb customer service on oct 4th and the technician came within 24 hrs and told that the drum needs to be replaced and he told that for my machine have a deal for extended warranty for 2 more years by paying rs 1750 and i paid the same. He told that IFB franchise guys will come and take the machine for repair but till now ie since 2 weeks nobody turned up and i am calling daily to customer care and those guys tell that his supervisor or some higher person will call in 2 hrs but nothing happens the day and the next day the above story of calling the customer care continues...

Don't know what to do?

Company: IFB WASHING MACHINE
Country: India
State: Andhra Pradesh
City: Hyderabad

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