IFB Washing Machine - Digital 5 KG model
IFB - Pathetic Product and Service

We recently purchased IFB Washing Machine - Digital 5 KG model.

Our experience with IFB is pathetic, IFB Washing Machine, Customer care and service is the worst.

Recently water started leaking from the tub of the washing machine.

Upon registering the complaint the servicing person visited and said that it is a major repair

and the cost of fixing will be Rs 650/-.

The servicing person applied M-Seal Costing Rs 10/- as part of the fix and

told us to use the washing machine the next day.

We faced the same problem next day, water starting leaking from the tub.

After registering the complaint the service person visited again (this time another person).

He also investigated and said it is a Major repair and again applied M-Seal.

Even now we are facing the leakage problem. They are now telling us to replace the tub itself.

The cost of every service is Rs 650 per visit and any service is a major service for these guys.

We also observed that the material fitted inside the washing machine are of very low quality.

Looks like IFB fits second hand/sub standard materials inside the brand new machines.

Since we do not look at the internal fixtures at the time of buying, we realise the fraud later on.

We are facing one or the other problems with the IFB washing machine from the day we purchaed it.

Buyers Beware of fradulent practices at IFB and Regulators please keep watch on quality of IFB products.

Company: IFB Washing Machine - Digital 5 KG model
Country: India

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