IFB washing machine Executive plus
Pathetic Service

Complaint Number 3794889, dated 28th nov

Inspite of various promises by customer care that complaint would be attended to in maximum 48 hours (including sunday), no action has been taken till now. I am sitting home for last two days awaiting for that precious moment when Mr Executive visits.

I was given Mr Chandhola (Head, Services Delhi) mobile number, but that too turned out to be just a IFB promotional call, with no one attending to call after promotions.

I also tried to speak to Miss Monika who was not at her seat though someone attended the call and again just assured me that this complaint would be taken ap ASAP.

This is not first time that this bug of IFB has atatcked me. In july/august this year too, same problem had occured. I had to argue hell with Ms Monika at that time to convince her that my complaint is pending and no one attended my complaint.

Thanks IFB for such a support.

I would be honoured to take your AMC again

Company: IFB washing machine Executive plus
Country: India

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