IFB WASHING MACHINE SERENA KGS
MAnufacturing defect

I was purchase machine from sales emporium on 21st august. On 17th oct. there was a problem in machine, i was complain on 18th oct. The technicians came on 20th oct. & told me that if the stand was changed than the problem is solved, but the problem is not o.k. I was complain again on 23rd, 25th, 26th, after that the technicians came & told that there is a manufacturing defected in the machine. I was complain it again & again for change it. Today i receive the call from company that they was not replace the machine, they repair it. I told them when there is a manufacturing defect then why they not replace the machine.

Company: IFB WASHING MACHINE SERENA KGS
Country: India
State: West Bengal

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