Indiaplaza
Purhcased Nikon L110 (Order No: IN091111163)

I have registered a ticket (CNT1411110451) for the order no IN0911111633. I purchased an Nikon Coolpix L110 thru Indiaplaza and received the same from NR Computech (Invoice no RIN1126315).

I tried to register this product in the website www.nikon.co.in website and typed the serial no : 30411312 as mentioned on the Camera. However its says that it is an invalid serial no.

I logged a compliant ticket (CNT1411110451) with india plaza on Nov 14 and till date i do not have a answer for this. I was told that the original Invoice will be sent to me in 2 days and that 2 days on india plaza is still not come. today is Dec 19. I was told that the courier will be sent and will be reached by Dec 4 but I have not received then I called up again and was told that am softcopy is being sent and today is Dec 19 I have still not received.

Today I called you call center again and understood that the ticket closed.

Can you explain to me how can you close a ticket when the issue is not resolved and without taking the feedback from the customer.

AS I CANNOT REGISTER THE CAMERA IS THE NIKON WEBSITE I FEVER THIS IS NOT A GENUINE CAMERA FROM NIKON.

REQUEST YOU TO LOOK INTO THIS ELSE WILL HAVE TO BE FORCED TO GO TO THE CONSUMER COURT FOR THIS.

AN UNHAPPY CUSTOMER.

Regards

Edwin Nada

Company: Indiaplaza
Country: India
State: Tamil Nadu

  <     >