Indiatimes Shopping
Non-refund of money -order cancellation

With reference to 31st March, times of india paper ad (Readers offer), I had called and booked the order over phone referring the Times ad, and concerned executive as confirmed whatever committed items (free items) in the paper shall be received along with ordered item. I have made the payment immediately thru credit card for Rs.2149/- on 31.03.2010.

On 2nd april, i have received confirmation of order No.112287767 and order is being processed and confirmed the along with ordered item, i will be getting only tiffin box, but other items (trend watch free for every purchase) is not mentioned in confirmation order. I have immediatley called their customer care over phone and referred the confirmed order and readers offer, he has admitted that i should be getting trendy watch as per but, the payment released on 2nd april, the offer was valid only 31st march, but surprisingly, they have made breach of contract by telling that i don't get the items other than Tiffin box.

I have called customer care on 4.04.2010 and cancelled my ordered item and told them that breach of contract and not to take customer for granted. I have requested for request no. 203347 dt. 4.4.2010 and he assured that after 5 days i will be getting my money back and same has been confirmed.

Till date i have not received my money back I have made calls & begging my money back and still I have neither got the money nor getting any confirmation from Times ad.

Request kindly help in getting money with interest and Penalise the times shopping for doing wrong with consumers. I am the live example.

Thanking you.

Ediga Srihari

9849986585

Company: Indiatimes Shopping
Country: India
State: Andhra Pradesh

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