Indiatimes Shopping
Defective product not being replaced

I have ordered a product (Remote monster truck toy, "order no - 113144227")

through indiatimes online shopping - http://shopping.indiatimes.com

Faulty Product was delivered at Lucknow (Uttar Pradesh) shipping address on 22 July.

It is shocking that they didn't check the product before delivering it.

I registered a "complain no - 244918" and followed their replacment policy

but no action has been taken to arranged pick up of product from lucknow (U.P) for replacement.

I called up customer care number - 9876848888 several times

and I was given assurance all the time but no action has been taken so far. Its been more than 2 month now

It is shameful that India times customer service will resort to such a cheap and fraudalent tactics.

It is major embarassment for me as I gifted this product to my relative.

Please take action. My mobile no is 9711206776

Regards,

Pankaj Joshi

Company: Indiatimes Shopping
Country: India
State: Haryana
City: Gurgaon

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