Nokia E51
Poor customer care service

I was having some problem with my E51 handset so i went to Nokia customer care in gurgaon (sector 14). Instead of focusing on the problem they were more interested in selling the extended warranty. Later on they told me that the problem was due to moisture and its out of warranty. I was asked to pay rs 110 just to know the estimate cost of repair and that also without any bill. After getting rs 110 they told me that it will cost rs 1750. Later on i placed my handset in sunlight for few hours and now its working fine. I just want to know if it was only moisture why were they charging rs 1750 (just to dry the circuit i think its a big amount) and why are they charging rs 110 to tell the estimate repair cost.

Company: Nokia E51
Country: India

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