IndiaToday Book Club, Product: X-Box
Product Not Received

Electronics and household app.

I have purchased one X-Box with india today book club and made payments via Three Credit Cards for Rs.17, 489/- (Rs.7, 498/- Rs.5, 298/- Rs.4, 693/-) on dt.31.3.2010. under Scheme / Promotion etc.explained on phone by india today book club executive "MR.TAIFEEN" Free assured gift amounting to Rs.20, 000/- But Still I have not received my product!

When I called your Customer Care Serivce they told me that they have recvd. the payment but could sent me the product as the payment is "MISMATCH".

I have made full payment still your company is not giving me the product let alone the Scheme/Contest prize of Rs.20, 000/-

Further contacting with company's executives / customer care service is pahetic.

Below is the email received from indiatodya bookclub company.

& On Thu, 4/1/10, response@indiatodaybookclub.com wrote:

From: response@indiatodaybookclub.com

Subject: Order Confirmation from India Today Book Club

To: SM_NK2000@YAHOO.COM

Date: Thursday, April 1, 11:04 AM

Dear SYED GULAM MOINUDDIN

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100010920. The order value is Rs. 17489 and Order Date is 31-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.

to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

Please help me get my product from this fradulent company.

Thanking you,

Sayed gulam moinuddin


Company: IndiaToday Book Club, Product: X-Box
Country: India
State: Delhi
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