The Mobile Store
Nonreciept of 5% cash back offer

Dear sir,

the mobile store cash back offer is nothing but a the great mobile store fraud offer as they are not providing the benefit i m one of the sufferer of this cash back offer you can see the mail discussion by their team and all wrong feed backs were provided by custoomer care executives that i will recieve my check next week and they provide me check no. for the same. this is since 1st week of jan

till date that next week hasn't arrived my cash back was for 2 blackberry tours billed at 27990 x 2 = 55980 so my 5% cash back is almost rs 2790

this is nothing but fraud and cheating case

dear sir,

it is highly disgusting on your part that i have to keep follow up. i was told that i will recieve my cash back offer by first week of january which has past. i would like to know if i am going to get that cash back offer or not. i will definitely see to it that this case goes to the press and consumer court so that in future you are not able to cheat on people. this type of service is not expected from any corporate group.

remember justice delayed is justice denied you are doing exactly that fooling people with your gimmicks. ihave read in papers that yau haven't given cash back offer to several of your customers but believe me i will pursue this case to the court.

thanks and regards (disgustingly)

ravinder singh

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From: [email]mobicares@mytms.in[/email]

To: [email]ravinderssaluja@hotmail.com[/email]

Subject: RE: Customer Complaint

Date: Tue, 15 Dec 16:50:39 0530

Dear Mr. Saluja,

Thank you for updating your feedback in our website.

We believe our representative has answered your query and hope it is to your satisfaction.

For any further assistance you may call The MobileStore Customer Service 24x7 at 6000 6363 or toll-free number 1800 - 425 - 6363 or write in to [email]mobicares@mytms.in[/email]. You can also visit our website <a href="http://www.themobilestore.in" target="_blank">The MobileStore - Best Mobile Phone Deals, Buy Mobile Phones, Cell Phone Accessories, Offers, Tips</a> for more information.

Yours sincerely,

The Mobicares Team

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From: [email]ecommerce@themobilestore.in[/email] [mailto: ecommerce@themobilestore.in]

Sent: Monday, December 14 11:39 PM

To: [email]mobicares@themobilestore.in[/email]

Subject: Customer Complaint

Complaint Mail

Dear All,

ravindersingh saluja has posted Complaint. Kindly go through it and do the needful.

The Complaint is as follows:

Name

ravindersingh saluja

Email

[email]ravinderssaluja@hotmail.com[/email]

Phone

9325021893

Subject

Miscellaneous

Address

s.no.22, plot no.66, pritam hieghts, flat no.18, balaji nagar, dhankawadi, pune-411043.

Country

India

Age

41

Sex

Male

Complaint

5%cash back not recd till now for 2 blackberry tour handset. buy date 2/11/09 and 7/11/09

Product

Mobile Phones

Brand

Blackberry

Model

tour

Nature of complaint

non reciept of 5% cash back details already sent

TMS customer

Y

For any further assistance please call The MobileStore contact center at 6000 - 6363 or toll-free number 1800 - 425 - 6363 from 10am to 7pm or write in to [email]mobicares@themobilestore.in[/email] .You can also visit our website <a href="http://www.themobilestore.in" target="_blank">The MobileStore - Best Mobile Phone Deals, Buy Mobile Phones, Cell Phone Accessories, Offers, Tips</a> for more information.

Thank you once again and enjoy shopping.

Best Regards,

The MobileStore Team

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Company: The Mobile Store
Country: India

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