Kelvinator / refrigerator
Complaint of refrigerator compressor not solved - request for replacement

Dear sir,

I had purchased Kelvinator 190 Ltr. Refrigerator from M/s. Darshan Enterprises, Daman vide their bill no. 55 dated 17th May. I am giving below details.

1. Model No REF KD 195 LA Serial number 760408261 & 313300456 (as mentioned in bill)

2. Compressor failed & complaint lodged on 1st April - reference number SUR 0304100002. Compressor replaced on 30th April after making payment of Rs.1500.00 towards gas refilling charges.

3. Compressor failed again on the same day i.e. on 30th April & complaint lodged on 1st May - reference number SUR0105100005. Compressor replaced on 22nd May.

4. Compressor failed again on 1st June & complaint lodged on 3rd June - reference number SUR0306100082.

5. Mechanic visited on 5th June checked the freeze & informed that compressor failed & needs to be replaced.

6. Consequetively 3 compressor failed during the period from 1st April till date & freeze worked ran hardly for 8 days during this period.

7. I request you to replace the refrigerator immediately instead of replacing compressor only & refund the amount of Rs. 1500.00 charged for gas refilling.

Service Center dose Not Solved Complaint, I hope You Help Me & Sovleld My Problem

Thanking you,

Sincerely yours,

Bharat Chaudhari

Mobile Number 9924426449, 9016465719

Company: Kelvinator / refrigerator
Country: India
State: Daman and Diu
City: Daman

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