Kent Ro
Reg. Breakage of Wall mounting of Kent RO

Dear Sir,

I have purchased a Kent Ro system on 07/08 through Vasu marketing (Rajkot) and installed at 67, Gulmohar Residency, Sadhuvaswani road, Rajkot. There after due to leakage of bottom valve of the storage tank of the RO system it has been changed two times, but suddenly on 16.03.2010 morning the kent ro is hanging on the wall due to breakage of one of it`s wall mounting socket. I lodge the complain at 8.30 am on the same day to Vasu marketing.

There technician came and inspect and told due to non availibility of stock, the storage tank will be changed on 17.03.2010 as the wall mounting socket is in the sorage tank itself.

Now i got a call from Vasu marketing that i have to pay extra Rs.2500/- for changing the tank.

In this regards i want to say that first of all my machine is within warrenty period and may be due to defective manufacture of product this breakage happen.

Since last two days imy amily could not able to use kent and facing problem for drinking water.

This is for your kind information and necessary action please.

Regards,

Shashikanta Tripathy

67, Gulmohar Residency

Opp. Paradise Hall

Sadhu vaswani road

Rajkot-360005

contact no-91-9662528420

Company: Kent Ro
Country: India

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