Kent RO water purifier
No response to request for servicing

My Kent RO Water Purifier is under AMC with the manufacturing firm. On Saturday, 16 Jun I registered a request on phone no 4669666 for servicing the machine as the water quality has gone bad. The request was duly registered under No.263646. I have been following up my request for the list six days and every time I am told that someone will come to attend the machine. But no one has come so far. I have also tried to contact one Mr Bhardwaj at No.9582796155 who I have been by told by the Customer Care Executive is the manager responsible for such things. But this fellow keeps his mobile switched off! Some customer care!

I am a senior citizen. For the last six days my family is facing harassment, not to say the expenditure we have to incur on buying potable water for drinking and cooking purposes. All this because of criminal negligence on the part of M/s Kent.

I request immediate redressal.

Company: Kent RO water purifier
Country: India
State: Delhi
City: South West Delhi

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