Kent Water Purifier
Improper or no response to complaint

I had puchased a Kent water purifier in Mar'10 from Lucknow Dealer Kent Water Purifiers. The purifier was serviced only one in july '10 against to mandatory services. Despite calling up the dealer there was no response on the contraray the incharge Mr Vedprakash (09415313661) insisted that all call complaints are logged and attended. Since past 3 months I have been recieving calls from their office informing that couple of their technicians have follied and have been removed and that we should not entertain them. Everytime time I recieved such call, I requested them for servicing and reminded that since after the servicing in July'10 there is something wrong and we have been having an upset stomach. I went down with typhoid and had to mange with processed water since Feb'11.Please escalate to the authorities for the resolution.

Anurag Misra

919918789000

Company: Kent Water Purifier
Country: India
State: Uttar Pradesh

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