Koryo AC
One month but still waitting

Hello, I Purchased KORYO 1.5 TON AC, Model No: KSI18AO3S on 13/05. Now after a year it is having problem with cooling. It just stop working after few minutes every time and compressor do not start again so result is no cooling.

I registered a complaint on 09/05 Complaint No: 397644, so it still comes under warranty period. After 2 days technicians visited my home and after checking the AC they said that they will have to change some part and they said it will take 3-4 days as the parts will come from head office in Bangalore.

Now it's 14/06 and still i have not received any reply or any update from these people. I have called many time and every time i get same reply "We have not received the part from Bangalore".

Well It's summer and mercury rising everyday, and the Ac is just hanged as a show piece in my bedroom. I did not purchased it from that reason. I purchased it from my comfort which i do not feel yet.

I NEED A REPLY FROM KORYO SUPPORT. AND I NEED THIS FIXED OR JUST TAKE THE AC BACK IN FEW DAYS OR I WILL TAKE THIS MATTER FURTHER. THAT'S FOR SURE.

HOPE THIS GET RESOLVED.

Company: Koryo AC
Country: India
State: Delhi
City: West Delhi

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