BPL Mobile
Wrong deductions

3 weeks ago, BPL mobile deducted 30/rs for caller tune which I had not activated. On visiting gallery I was told that due to some mistake this hs been the case with most of the subscribers & my money would be reverted back, it was not & o I called up mobile assist, there I was told that money wouldn't be reverted back, I talked to the floor supervisor, she too said the same, then I talked to nodal officer & told her that I would go to consumer court & make the company pay, give it in newspaper, she told me she would get back to me. She didn't call back but I called her back, she told me money is sent back to my balance, which actually was not. On shouting, finally my balance was reverted back 5 days after the incident & lot of pain to be taken.

Company: BPL Mobile
Country: India

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