Letsbuy.com
Pathatic Customer Service
- 06-15-2011
- 33
Electronics and household app.
Its been a pathetic experience with LetsBuy - the team at customer care for LetsBuy had not given any Satisfactory answers. they knows best how to lie to customer and they do that with complete ease.
I had ordered for a Samsung Galaxy S2 phone on 12/06 from their website priced at 30999/- with free accessories by letsbuy like Samsung Bluetooth Headset BHM1000, Samsung HDTV Adaptor, Molife Fit To Use Case & Screen Protector worth Rs. 4679
Today even after three days on 15/06 today and there is no update on shipping status of the product.
They never give me an estimated timeline. I end up calling them every now and then to confirm and the team at LetsBuy keeps lying about they shipping the product.
I sincerely urge LetsBuy to shape up and improve on customer service. Mean your commitments given to customer to lose faith of customer.
Company: Letsbuy.com
Country: India
State: Gujarat
City: Surat