Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Letsbuy.com - Pathatic Customer Service | News #371442

Letsbuy.com
Pathatic Customer Service

Its been a pathetic experience with LetsBuy - the team at customer care for LetsBuy had not given any Satisfactory answers. they knows best how to lie to customer and they do that with complete ease.

I had ordered for a Samsung Galaxy S2 phone on 12/06 from their website priced at 30999/- with free accessories by letsbuy like Samsung Bluetooth Headset BHM1000, Samsung HDTV Adaptor, Molife Fit To Use Case & Screen Protector worth Rs. 4679

Today even after three days on 15/06 today and there is no update on shipping status of the product.

They never give me an estimated timeline. I end up calling them every now and then to confirm and the team at LetsBuy keeps lying about they shipping the product.

I sincerely urge LetsBuy to shape up and improve on customer service. Mean your commitments given to customer to lose faith of customer.


Company: Letsbuy.com

Country: India   State: Gujarat   City: Surat

Category: Electronics and household app.

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