LG Appliances
AFTER SALES SERVICE

We bought LG refrigerator on 25th aug Inv.no. SINVIJVI109/12276 and

unfortunately it came for repair already 3rd time for the same defect.

It show that local service center was not able to fix a small problem and moreover

we are sorry to inform that local service center convinced us to take

annual maintenance contract so that we may not face problems like shipping our

refrigerator to service center and don't have to pay for repair charges every time.

So we paid Rs.850 towards AMC which will end on 25th Aug. After receiving the money

they are not at all interested to attend our complaint. It is totally cheating on their part.

So when we lodged our last complaint on 27th May as usual they said some one

will come and collect the refrigerator and untill now no one turned up and

when we called them, they very rude and after making us suffer for 6 days

they says we should bring it to their premises to get it repaired. Even we called

call center and they always give only one reply, " some one will get back

to you within 24 hrs". Call center people were so adamant and not even bother to listen

our complaint. Looks like very cheap call center.

Our calls can be verified, which were made from these numbers: 91-9550-731269, 91-883-2446119).

VERY RUDE & BAD CUSTOMER SUPPORT.

Company: LG Appliances
Country: India
State: Andhra Pradesh
City: East Godavari

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