LG
Abusive language& misguiding company persons

RESP SIRMADAM,

REGARDS FOR THE DAY, IT IS VERY SORRY TO SAY THAT I HAVE BEEN USING ONLY LG PRODUCTS WHEN EVER I WANT TO BUY SOMETHING FOR MY HOUSE, BUT TO MY SURPRISE RECENTLY I HAD PURCHASED AN LG FRIDGE, TV & FULLY AUTO MATIC WASHING MACHINE FOR MY NEW HOME, THE TV & WASHING MACHINE ARE WORKING FINE BUT MY REFRIGERATORS THE DAY IT WAS BOUGHT IS NOT WORKING, I HAD PURCHASED THE FRIDGE FROM RAHUL ELECTRONICS (DAHISAR, MUMBAI) I HAD INFORMED THEM THEY SAID THEY WILL SEND THE COMPANY PEOPLE TO MY PLACE TO SEE THE NATURE OF COMPLAINT .

AN MACHANIC FORM UNITED SERVICES, AN AUTHORISED SERVICE CENTRE OF LG CALLED MY WIFE AND ASKED HER WHAT WAS THE PROBLEM, ON BEING SAID THAT THE FRIDGE IS NOT WORKING THE COOLING IS NOT THERE HE SUGGESTED TO CLOSED DOWN THE FRIDGE FOR 2 HOURS, HE SAID HE WILL BE CALLING AFTER 2 HOURS, SHE DID THE SAME AS TOLD BY THE PERSON MR DHEERAJ .

AFTER 2 HOURS MY WIFE RUNG HIM & TOLD THAT THE COOLING IS NOT HAPPENING, & SHE ASKED FOR A NUMBER OF HIGHER OFFICIAL WHERE SHE CAN LODGE A COMPLAINT, TO MY & MY WIFES SURPRISE THIS PERSON MR DHEERAJ LITTERALLY ABUSED HER & SAID DO WHATEVER YOU CAN DO... I WILL SEE TO IT THST YOUR FRIDGE DOESNOT GET REPLACED...

THAN I COMPLAINTED THE DEALERSFROM WHERE I HAD PURCHASED THE FRIDGE RAHUL ELCTRONICS DAHISAR EAST MUMBAI... AGAIN TO MY SURPRISE THEY TOLD ME THAT MY FRIDGE IS WORKING & THEY GOT A WRITTEN LETTER FROM THE MECHANIC THAT THE FRIDGE IS IIN WORKING CONDITION..GREAT...

I THINK IN LG THNIGS ARE GOING HAND TO HAND TO ABUSE THE CUSTOMER, HARRASS THEM, NOT TO LISTEN TO THERE COMPLAINTS, ..

IF ITS LIKE THAT PLZ LET ME KNOW THIS...

AWAITING YOUR FAVORABLE REPLY

JITENDRA KAPOOR

9004086865

PLZ REVERT ME ON aakarshangr8@yahoo.com

Company: LG
Country: India
State: Maharashtra
City: Mumbai Suburban

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