Philips TV
No picture, picture doesn't start

Worst customer service I have ever faced with any products. When it comes to customer service, I would claim Philips as little above than platform Chinese models.

TV Model is 34/PT9421. Excellent TV till the problem started. I reported the problem, that picture tube doesn't start and no picture.

Problem was reported on 7th August and a person arrived after 3 days, incompetent and could not diagnose and said he would come back. No one showed up and the complaint number was closed. One more complaint after a couple of days, and almost I called every day, the India customer service number, don't know how to track with the same cutomer complaint number and the create new one every time.

So today is 27th August, no response by any one.

The service center they assigned me in Chennai, Adyar, Clarity electronics, is a trash. No one responds correctly, for them next day means for ever.

Made up my mind, not even a single product next will be philips. Useless after sales service

Company: Philips TV
Country: India
State: Tamil Nadu
City: Chennai

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