LG
LG Refrigerator Complaint Not Attended

I have bought an LG double door fridge 10 months back. The Refrigeration section is not getting cooled now. I had registered my first complaint on 6-Sep (RNA110906034188). But the customer care executive registered it against my Front Load LG Direct Drive Washing Machine. Technician called me by only Night 10:45 PM and i had asked the technician to come the next day as it was already late. Nobody called after that. I had called the LG Customer care again on the next Monday (12-Sep) and the customer care executive cancelled my old complaint and had registered a new complaint RNA110914061397. After that nobody have called for servicing or for any details. Again i had called LG Customer care on 15-Sep. Customer care executive gave me LG CCO number (09846976132) and Senior Technician's Number. I called both numbers many times on 15 & 16th Sep. Nobody was attending the calls. I had expected a much responsible and prompt response from Big Brand Like LG. If LG can't ensure the proper service you take your fridge back and give back my money.

Company: LG
Country: India
State: Kerala
City: Ernakulam

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