LG
AC under AMC not getting Service

There is gas leakage issue in my AC since 12 June.

Since Last 3 weeks I am struggling to get GAS filled in AC.

Unfortunately my AC is under AMC, may be this is major Issue I am not getting any service for LG.

I am constant touch in Mr Sameer Dhiman which picks up call after every 500 Missed calls. Since last Many days My only task is to call LG persons but nobody has manner to pick call be it Sameer Dhiman, Pooja Mathur, Gaurav or even a mechanic or driver in LG all are trained in same way.

I have never seen such a poor call center of a company, which do not have any answer other then "we will arrange a call back within 24 hours" even that don’t come never.

Since Last three days in evening Mr Sameer sends me a SMS that AC will be delivered tomorrow. Compliant number is RNA120625061637.

I hope I will get my AC after your intervention, but I sincerely make a request you to get LG service improved, Since Last 3 weeks I am only making calls to LG. and never experienced such a worst service even from a local shop.

Company: LG
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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