Lg electronics AC
Fraud and misrepresntation of facts by LG Electronics

We have purchased 2 AC from LG and have taken AMC in 2011 and again renewed the AMC in the month of March.

during renewal of AMC LG representative Mr Vipin Sharma assured us that our due service of 2011 AMC will be done in weeks time. we waited for 2 weeks but nobody turned up after taking next year AMC Cheque. The cheque was cleared from my account on 10.04.2012. We then lodged the complaint on their toll free number 1800-180-9999 on 06.04.2012 with complaint numbers of 2 AC as i) RNA120406025672 and ii) RNA120406025690.

After lodging the complaint its our daily duty to call their toll free number and every time we are cheated with wrong commitments by LG. everytime there is a new person and we have to again and again explain our situation to them but till date nobody came for service. Each time we only get assurance and whenever we asked for the senior person number and name, we were provided with wrong information and everytime we get the numbers which are always switched off.

in our opinion this is fraud company and strict action should be taken against LG Electronics and also request you to help us in getting our money back for the AMC done with them for 2012.

hope some fruitful action would be taken against this fraud company and save the consumers from the harrasment by these kind of companies.

With Regards

Kishori Lal Kashyap

Senior Citizen

Mobile number - 9873075890, 9891065041

Company: Lg electronics AC
Country: India
State: Delhi
City: South West Delhi

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