LG--Microwave oven
Faulty piece supplied

On Mon, 14 Nov 11:31:03 0530 wrote

> GSFS 14/11 Thank you for contacting LG Electronics &&&--Reply to Customer Enquiry&&&&

Dear Customer,

We acknowledge your concern & forward it to our branch office in order to take an immediate

step in this regards.

To help us serve you better, please provide us your valuable feedback, on our service ID

serviceindia@lge.com.

Thanking you and reassuring you of our best services always.

Your ‘s Sincerely

Sangeeta Sinha

Customer Service - LG Electronics

&&&--Customer Details&&&&&&&--

Name: R D DESAI

Street: c-5-32, ongc colony-1, dumas road, surat

City: surat

State: gujarat

Post Code : 394518

Tel : 9427504721

Country: India

E-mail: rdongc@rediffmail.com

&&&--Original Customer Inquiry&&&&

Received Date : 13/11 19:54 49

The type of inquiry: Customer Service

Product/Model No. : MWO/CookTop/Hood/MC-7148MS

Dear Sir,

Sub; Very very Poor response from your customer service.

I am working in ONGC as A SUPTDG ENGR-ELECTRICAL.

I have purchased Microwave Oven W on 20.10.2011 from e-zone. During demo by the LG technician it found falty piece and not at all in working condition. Mean time i had contacted to E zone, E zone customer care, LG area incharge, LG customer care, Email to both the co number of times but no till date i have not received the replacement. All concern incharges making me full and daily giving assurance to deliver Microwave but till date i have not received microwave or the refund.

It has already passed one and half month i have not received the product even though full payment have been paid.

Now i request you to return me the full amount paid by me and i do not required the LG product I am very much disappointment by the attitude with the customer of such reputed company like LG which i had very much respect till date.

R D DESAI

9427504721

Company: LG--Microwave oven
Country: India
State: Gujarat

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