LG Window AC
POOR SERVICE

I have bought LG window AC in 2006 & continously taking its AMC from last 3-4 years. This year in first week of May i made a call to cutomer care for servicing as well as for renew of AMC, but no person came. I called the same again many times (every time a new call id is given) but no one came & one day phone of Mr Shaurav came & he says that i am not having Form for renew of AMC so not coming & May month gone neither servicing nor AMC renewed.

On 17 th june, Ac gone out of order i called again & Mr Girish came & said compressure of ur AC has to change & it will cost Rs 7500/- bcoz ur AMC has not yet renewed. Now tell me AMC is not renewed bcoz of ur fault then why should i bear it. Girish has given me the contact no of Ms Shewta

After that i called Ms Shewta at service sentre, she took 2 days to say me no & gave me Mob no of Ms Nikita.

then i called Ms Nikita, she says i will talk about the same with Shewta & revert back. after that i hv not yet got any response from them. If i called them they don't pick the phone

Company: LG Window AC
Country: India
State: Uttar Pradesh

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