Naaptol.com / Blackberry 8830
Defective piece received and false offers

Hi,

Thank you for your reply. But I have just purchased a new charger for the phone and fixed the defective card slot and the phone is now working fine. As advised by your customer service rep Saddam I will only be sending the bluetooth earpiece, charger and polo watch to your mulund office and will require a replacement for them.

I want to bring to your notice that as per your offer I am supposed to get 23% discount on my Reliance monthly postpaid bill, but when I spoke to Reliance about it they had no clue about it. I had ordered for the product in good faith assuming all your promises would be true however I have ended up getting a defective mobile which I had to fix it myself, a non functional watch, a dead bluetooth earpiece and it seems that only the sales reps from Naaptol are aware of the discount everyone else (Naaptol customer care and Reliance customer care) are clueless about it. Here is the link where Naaptol has advertised the discount offer: http://www.naaptol.com/price/941002-BlackBerry-8830-CDMA- -GSM-Mobile.html

I also have attached the screenshot of the offer if you need it for your reference (lol). Please let me know how I could avail this offer as it was promised to me when the product was sold to me.

Regards,

Richard Borde

Company: Naaptol.com / Blackberry 8830
Country: India
State: Maharashtra
City: Thane

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