Napptol
Money not refunded

Hi All,

I brought Blackberry 8830 mobile on 12-Dec from Napptol (which is a online selling company).

In a weeks time, i found that the mobile is not working and i spoke with the customer care team at Napptol. It was informed to me that the product can be returned and the money paid against the product will be returned in 15 working days period.

The product was returned via Blue Dart (Airway bill# 12879227255) on 30-Dec and untill today i did not receive the refund.

the total amount of the product was 6199/-, the bill for this product was paid through credit card and i have been paying interest for the credit card bill.

I tried talking to Napptol customer care team atleast 20 times in this 3 months, everytime they just say that the money will refunded in 2 days and that 2 days never came.

I request your help in sort this problem with Napptol.

Regards,

Srinivas

Company: Napptol
Country: India
State: Maharashtra
City: Pune

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