Acqua Guard
Staff not installed system after full payment

Sir vide final receipt No-233, Eureka forbes limited receipt No-011879 of 7-4, I have paid full amount (Rs.10, 900) for the purpose of installation of an Acqua Guard water purifier system at home in AT Agraharam, Guntur in hard cash to Mr K sudhakar-CCS No-9005819 accompanied by Mr. Venu 9043398. I pleaded them that the installation process be completed by next day as i had planned my vacation out of Guntur. However, much to my dismay, the people have not turned up sofar (02:30PM on 10-4-21010) for installation of same. i had been requesting them for entire yesterday and the day before to finish the job. They promised me to install the machinne initially by the evening of 08-4 later extended the same to 09-4 and today its alreday half day in to 10-4. I offered them to consider visiting my home even after 9:00pm when they said it would be late in the evening on 08-4. I had an taken the matter to Mr. Kishore who calaimed himself as Branch Manager and promised me to process the case feed back me in one hour at 06:00PM on 09-4 but he did not stick to his word he did not call me back until now. My self spoke to him twice but to no use. Plz help me install the machine my vacation plan and mood is spoilt by your people. leaving me with only option of going to a Consumer forum and Press.

Company: Acqua Guard
Country: India
State: Andhra Pradesh
City: Guntur

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