Nokia 3600s
Poor service

Gave my mobile to a Nokia Care center for service on 10th jan morning by 10.00 am. It was returned by them that it cannot be serviced at the ELC level.

The complaint with the mobile was that the media applications are failing one after another. After the ELC, my memory card got damaged and the data was lost. As I discussed it again with the Center -in charge, that after the ELC, i lost my Memory card, which was functioning properly, they took it for SERVICE. But promised to complete it by next day. To my surprise, the mobile was not serviced properly and returned that the media applications are working with a charge of Rs.950/-. As i took it back, I verified the functionality and Nokia care people explained that they have installed the software but it need to be RUN, so the functionality starts working. But, if the software has been loaded, they should have cleaned the disc. But, I took the mobile back with all the data.

So, practically, nothing is done to it and they have just tried to give a training. As it is the slide model, the techincal personnel does not know to handle it and they have inserted the memory card wrongly and damaged it.

Company: Nokia 3600s
Country: India
State: Tamil Nadu
City: Chennai

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