Nokia 5233
Nobody is listening for my problem and harassed by the nokia care

Sir

I am Mukesh Kumar form Pitam Pura, I bought a brand new nokia 5233 mobile phone from nokia priority dealer in rohini setor 18 on 12 march.

At that time it worked fine but after getting it and paying for it i came home and start using it.

It worked fine for 8 hours after which when i was using it for listening songs it restarted continuously.

After which i talked to nokia customer care for that problem they told me to submit my mobile phone to customer care and i did as they told me.

on 15 march i submitted the mobile phone to the nokia care firstly they told me that we'll inform you when the set become ready.

I asked that how much time it'll take to repair, they told me one week on in there is a major problem it may take one month or more.

ONE MONTH OR MORE???

Sir please tell me is this correct to pay 8000 rupees for buying nothing.

Even after paying such big amount for middle class family member is ok?

I am still unable to use my phone after paying such big amount what should i do.

Sir i this case after informing with in 10 days i am eligible to get my money back or a new mobile set.

But when i asked them for refund of money they told me that we are unable to help you in refund of money or replacement.

I am feeling harassed now please help me sir, is it not ok to get my money back or a new phone.

My time and money and my phone are blocked in this rule less process.

Please help me sir i am a student and i am not having much time for going here and there please help me sir.

You are my only last hope please don't neglect my complaint as i am having full faith in consumer courts.

Please sir help me regarding this HELP ME AS YOU CAN!!

Company: Nokia 5233
Country: India

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