Nokia 5800 xpressmusic
Irresposibilty of Nokia Care towards it Clients

THIS IS TO REPORT A COMPLAINT AGAINST Nokia Care {Service and Communication: A-180 Sukhdev Nagar Market, Kotla Mubarakpur, Opposite defence colony Red Light, New Delhi -110003}

"FOLLOWING MAIL WHICH EXPLAINS MY ISSUE WAS SEND BY ME TO NOKIA CARE BUT THERE WAS NO RESPONCE FROM THEM ALSO THIS SHOWS THE IRRESPONSIBILY OF A MNC AND SERVICE PROVIDER TOWARDS ITS CUSTOMER",

***********************************************************************************************************************

First time i encountered the issue of phone not storing the charge while it is showing that its charging, I had taken it to Nokia Care {Service and Communication: A-180 Sukhdev Nagar Market, Kotla Mubarakpur, Opposite defence colony Red Light, New Delhi -110003} on 13 Nov and got the cell back on 27 Nov{Saturday} And they also charged me an amount of 2850, yet the problem was not fixed, then i reported the same and returned the mobile to them on 29 Nov{Monday} and then they returned me the phone in an almost working condition which stopped working in a just week.while i was out of the city.and that was most frustating, it completely charged out and never came up even me putting another battery.this nokia care also tested my battery when i gave them the phone second time. then just a week before i again returned the phone to them reporting that the phone has stopped working that i tried to charge it but it never work..the phone is getting heated up.

Two days before when i again visited this nokia care for a positive status they told me that my phone is dead and they tried software reinstallation to make it work, so i may have to again pay up a huge amount of money too.this is not all acceptable, the more annoying thing is that no one in this nokia care not even there manager is ready or even bothered to accept any kind of responsibility even after knowing the fact that i am visiting this nokia center for the same issue for the forth time

I Really never understood this excuse of there."How in this world is it possible to update the software of a dead phone? "

I really had a bad experience with this nokia centre and would really appreciate some one responsible from nokia could take care of this issue or i would be forced to report this issue to consumer forum as i feel i have been cheated.

Hope I wont be disappointed this time.

IMEI No: 356039035261211

Product Code:0586591

My Contact No:9818247484

Following are the Job Sheet No's which i have got from this Nokia Center..

213433527/101113/37 and 101129/23{Computerized}

5912{Hand Written}

Company: Nokia 5800 xpressmusic
Country: India
State: Delhi
City: South Delhi

  <     >