Nokia 6700 classic
Phone switches off

I've baught a Nokia 6700 classic on 24th Oct. Ever since i've got this phone ther is a problem of phone switching off on its own while talking, while on charging even when it lying idle. We went to the dealer and were told that the dealer has no responsibilty after the sale is made and were directed to a Nokia Care centre (Gulati Communications). The care centre told us that the problem is with software of the phone and can be rectified by updating the software which will take one day and was given a target delivery next day. For the entire next day there was no res[ponse from the centre and finally after logging a complaint with NOKIA HELPLINE we got a call at 7:30 stating that the phone has to sent to the nokia head office and the approximate delivery date is 5th dec. After repeated follow up with NOKIA helpline we finally got the handset back from the Care centre on 1st dec without checking whether the phone was working properly it was delivered to us. Ever since than there is a new problem that the phone switched off again on its own and is not switching ON at all.

Company: Nokia 6700 classic
Country: India

  <     >