Nokia
Frequent complaints regardig set heat and hanginging
- 05-04-2011
- 340
Electronics and household app.
I have purchased nokia e71 model during the year 2010 April 16 th at vizianagaram NOKIA PRIORITY swathy mobiles shop no.2 vytla avenue Andhrapradesh -535002.vide invoice TINNO.28602215234 SNO.166 receipt given for Rs.15050 (Rs Fifteen Thousand and Fifty only). IMEI NO.359357030789185:0580126 BATTETY NO.3962139491651037906:0670519
When ever i am going use to my mobile it became heat and hanging mode immediately i went to your NOKIA CARE and handed over the mobile for rectification on dt.18/aug vide job sheet number 4014655501/100818/39 and the same returned to me and said rectified by the company. Again the same problem occurred and haded over to at your NOKIACARE vide job sheet no.4014655501/100823/56 with the same complaint. The same reply given by your nokia staff and returned to me the mobile and 3rd time also with same complaint vide jobsheet no4014655501/100825/55 4th complaint job sheet no 401465550/110422/38 dt 22 apriland it is still it at your end for rectification.
Please let me know whether it can be rectified or not and i am very unhappy with your service by using nokia mobile product in the mean while as per your bill the guarantee period also is going to be expired if it is not rectified or exchange my mobile further i will approach consumer court for which i have more data in this mobile each and every time formating which is inconvenience and i hope good result expecting from you
Company: Nokia
Country: India
State: Andhra Pradesh