Nokia
DO NOT BUY NOKIA PHONE!

Hello Sir / Ma'am,

I would like to bring to your notice the horrible experience I had with the much touted Nokia Lumia device. I purchased this Nokia Lumia 710 device from one of the Nokia priority shops at Marathahalli, Bangalore on 13 April. For the THIRD time, I returned my Lumia smart phone for repeat issues - the phone has stopped connecting to 3G, poor audio / call quality (distorted voice), heating issues, screen flickering, getting switched off automatically sometimes. I have asked for a replacement, but Nokia is refusing that and asking me to take the same phone which they say is repaired.

I have submitteed the phone to Nokia Care at Marathahalli for the THIRD time on 13 May. You may find the details below:

Nokia Complaint Number assigned (through Nokia website): 1-12322520026

Job Sheet Number: 518465550 / 120427 / 21

Date: 13 May

Model: Lumia 710

IMEI Serial Number (*#06#): 359300048040795

Software Version: 1600.3015.8107.12070

Battery No: 07291

Charger No: 03466

My details:

Phone number: 8951831103

Email id: sreejeshraj@gmail.com

I have also contacted many people who had issues with their Nokia devices and NONE of them were happy with Nokia Care. They just want to fleece the customer even if the product is well within warranty period citing stupid excuses. You will NEVER get any replacement, however genuine the issue be.

Kind regards,

Sreejesh.

Company: Nokia
Country: India
State: Karnataka
City: Bangalore

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