Nokia c3-01
Fed up of customer care services

To,

The Senior Manager,

Sir,

I had purchased nokia c3-01 mobile handset on 18-03 and renewed its warranty on 04-02. In the first year itself i had given it to nokia care three to four times for repairing. Now once again i was facing the problem with its touch screen that it was not responding frequently, even after touching the screen some other app. was opening, with this problem i visited nokia care at jagat form in greater noida and they told me that the screen has been broken and u will have to pay rs.- appx. for servicing. I agreed and submitted my handset on 23-05 just because i have no other option. They had asked me to contact them within 7-10 . I had called them 4-5 times but everytime they r saying that it will take a week more. One other thing that is knocking my mind again and again is if the screen is broken by my mistake there must a single scratch on it or a rainbow design must be occuring on the screen, but there was nothing.

I just want to ask a question from nokia that what is happening with nokia services, since we r using nokia handsets from last 15yrs. but now we are sorry to say...

waiting for response on mail id - rakhinagpal@ymail.com

Company: Nokia c3-01
Country: India
State: Uttar Pradesh

  <     >