Nokia
Replacement of the product

Dear Sir/ Madam,

I purchased Blutooth Stereo Headset BH-214 from Nokia Priority dealer, Pullicakal buildings, M.G. Road on 05-01. price of the product is 3500/-. Shop Manager by name Mr. Manu prmoised me ''6 months replacement gurantee' at the time of pruchase.

Today, when I approached the shop manager, with my damaged product, they are not ready to replace the product. apart from this, they abused me with wrong language. I lost my money and also I am totally disgraed by the shop manager. After a lenghty conversation, they agreed to replace my product. I returned my product and took a letter from assurance letter. Again, at 4 pm on the same day, shop owner called and abused me with wrong language saying that we will not replace the product.

Kidnly look into this matter.

Thanks

Vinod Alex

Company: Nokia
Country: India

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