Nokia
Mishandling of cell phone

Dear Sir/Madam

Ref: Mishandling of cell phone

I am writing with regard to the above complaint I wrote to you 2 weeks back asking you to come up with a suitable solution to resolve this complaint. Your attempts to resolve the problem have not been satisfactory and you claim that there is nothing more you can do to help me. It appears that we have reached a position of deadlock and that therefore, I am left with no alternative but to take my complaint to Consumer Court.

I would afford you one final opportunity to reconsider your position and confirm to me within the next 7 days that you will come up with a suitable solution or alternatively send me a letter of deadlock. If I do not hear from you within this timeframe I will refer this dispute to Nokia with no further reference to you.

The job sheet No. is 309465550/100106/28 and my contact no. is 919986470421 / 919036692797

Company: Nokia
Country: India

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