Nokia
Nokia N-97 MINI

I PURCHASED NOKIA N-97 MINI ON 27.02.2010 FROM HOTSPOT MOBILE STORE, FUN REPUBLIC, LUCKNOW, INDIA.

SINCE THE VERY FIRST DAY, THE PHONE IS ENCOUNTERING VARIOUS PROBLEMS SUCH AS VERY FREQUENT SELF-RESTARTING, VERY LOW BATTERY BACK-UP, PHONE GETTING HEATED UP WHILE TALKING/MUSIC/ AND SPECIALLY GETS VERY MUCH HEATED UP DURING CHARGING, AUTO-DELETION OF DATA AND MESSAGES, BLUETOOTH CONNECTIVITY VERY SLOW, THE MUSIC PLAYER GOT CORRUPTED, AND RINGTONES GOT CHANGED AUTOMATICALLY TO NOKIA DEFAULT ALL THE TIME..

I WENT TO NOKIA CARE AND MY SOFTWARES WERE UPDATED AND JOB-SHEET COMPLETED. BUT THE PROBLEMS KEPT PERSISTING, AND I WENT OVER TO NOKIA CARE AGAIN AND THIS TIME AGAIN A JOB-SHEET WAS MADE AND MY PHONE WAS DEPOSITED FOR REPAIRS..

AFTER DELIVERY I WAS ANTICIPATING THAT THE PROBLEMS WOULD DISAPPEAR, BUT I WAS SURPRISED TO SEE THAT NOW EVEN MORE PROBLEMS APPEAR.. ATLEAST I WAS EXPECTING BETTER WORKMANSHIP FROM A BRAND LIKE NOKIA.. NOW MY PROBLEMS ARE VERY FREQUENT RESTARTING, LOW BATTERY BACKUP, PHONE GETS EXTREMELY HEATED UP WHILE TALKING AND PLAYING MUSIC, PHONE GETS EXTREMELY HEATED UP WHILE CHARGING, BLUETOOTH CONNECTIVITY VERY SLOW, SOUND QUALITY OF MUSIC PLAYER VERY BAD, VERY UNCLEAR SOUNDS WHILE SPEAKING ON THE PHONE..

HAVING BOUGHT AN EXPENSIVE PRODUCT LIKE N-97 MINI, I AM VERY MUCH DISAPPOINTED BY ITS PERFORMANCE.. AND WORSE, BY THE CASUAL NATURE BY WHICH I AM BEING TREATED THAT AFTER HAVING MADE TWO JOBSHEETS FOR A NEW PRODUCT WITHIN A MONTH, I HAVE MORE PROBLEMS WITH MY CELLPHONE THAN BEFORE.. PLEASE HELP ME WITH MY PRODUCT.. THANKING YOU..

Company: Nokia
Country: India
State: Uttar Pradesh
City: Lucknow

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