Nokia
Disgusting Customer Care

I never have seen such a disgusting customer service like Nokia's and such blady Nokia phone models. The Nokia company just wants to sell their phone after that what will happen that is the headache of customer. I bought Nokia 6303 Classic for Rs 7800 on Aug, i found the phone good as i used it for tthree months but after that my phone starts to restart, I immedeiately contact Nokia Customer Service: Cell Well Karan nagar Srinagar J&K. They listen to me and format the phone and upgrade its software to newer version, the phone came back in good condition but only for a week, after that same problem begins once again, once again i contacted the same customer care, they did the same thing as before. The phone starts working again but for few days, now Cell Well staff decided to send it out of state, where it stays about two months. I think now it is in good condition but i was wrong, the same problem has created once again. Repeatedly I contacted Cell Staff memeber who advised me to resend the phone out of state, I followed him and resend my phone, but two months when it comes back, as they handover it to me just after four hours the same problem created once again. I also contacted Nokia India by e-mail but they only told that they will do something but nothing. Now the warranty of phone is over. During one year my phone was maximan times out of state where at Nokia care Centre, such a useless and disgusting service by Nokia. I voted Noka and its models the worst one.

Company: Nokia
Country: India
State: Jammu and Kashmir
City: Pulwama

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